Terms and conditions of service of Service Trust-Exchange.
Terms and Definitions
1.1. Trust-Exchange – an automated web-based service, located on the Internet at the following address https://trust-exchange.org and offering their services using a special software interface for all users (hereinafter – Service).
1.2. User – is any natural or legal person who agrees to the terms proposed by the Service, and has acceded to this agreement.
1.3. Electronic unit (titular characters) – accounting unit of the respective systems of electronic payments, indicating a certain amount of rights of claim or other rights arising from the contract for electronic payments with their users.
1.4. electronic payment system (payment system) – hardware and software product developed by a third party and which is a system of electronic accounting implementation units, as well as the organization of settlements between its users.
1.5. Payment – transfer of electronic units from the payer to the recipient.
1.6. Application – the information submitted by the User with the use of the Service in electronic form, indicating his intentions to use the services of the Service on the terms proposed by the Service and specified in the application settings.
2.1. This agreement governs the relationship between users and services on the services provided to users of the service and supersedes all prior agreements between the Service and the User on the subject.
2.2. This agreement does not change the existing legislation in the countries of registration and the user’s location, as well as the contractual relationship between the user and the system (s) of electronic payments.
2.3. This agreement is deemed to be accepted at the conditions of the public offer, aktseptuemoy User during feeding them applications, which is an integral part of this agreement.
2.3.1. Public offer of the Service recognizes the displayed information on the parameters and conditions of applications.
2.3.2. Acceptance of the public offer shall be accomplishment user action to complete the formation of the Application to confirm his intention to make a deal with the Service on the terms proposed by the Service immediately before the completion of the Application.
2.3.3. Date and time of acceptance, as well as the parameters of the order conditions are recorded automatically by the Service at the time of completion of the Application.
2.3.4. The period of acceptance of the offer by the User to make a deal with the Service on the terms described in the Application User, 60 minutes after completion of the Application.
2.4. The agreement comes into effect from the date of completion of the User Application.
2.5. This Agreement shall cease to have effect from the date of receipt on the details provided by the user, electronic units in the amount provided for the parameters of the User Application, or from the date of cancellation.
2.6. The parties acknowledge this agreement in electronic form equivalent on a validity contract concluded in writing.
2.7. The Service reserves the right to unilaterally make changes to the system of discounts as well as in the partner remuneration without proper notification to the user, but with the obligatory publication of the current version of the system of deductions on the page “FAQ” sections “Discount exchange” and “Affiliates” .
2.8. The Service reserves the right to unilaterally make changes to this Agreement without the appropriate notification to the user, but with the obligatory publication of the current version of the agreement on this page.
Subject of the agreement
3.1. With the use of technical means of the Service by filing an application user charges, and the Service on their behalf and for the account of the User commits a fee of action for the reception and further transmission of statements by the User the sum of Electronic items the person or persons who wish to purchase any of the cash equivalent in the amount of not less than It provided for in the parameters of the application filed by the User, as well as actions to transfer cash equivalent to the amount specified in the application settings on the details specified by the User.
3.2. Any positive difference that emerged as a result of the actions described in paragraph 3.1 of this Agreement, as further resulting benefit, passed in favor of the Service as a bonus payment of commission services.
Terms of Service
4.2. Reservation services, management of the process of the transaction and receipt of information on the status of the transaction by the User made exclusively by means of an appropriate user interface provided by the Service.
4.3. Accounting for transactions with electronic units is done by the Service in accordance with the regulations, the rules and the format of the respective systems of electronic payments.
4.4. Any complete the operation, conducted by the Service for the User Application, considered irrevocable, ie It can not be canceled by the user after its completion – your receipt due to him on previously accepted by the terms of the deal.
4.5. In the case of non-Member of the electronic units within 30 minutes after acceptance of the User on the details provided by the Service Agreement on the terms specified in the Order, the Service shall be deemed terminated unilaterally if not entered into force, without notifying the User.
4.5.1. In the event of termination of the agreement electronic units received after the above deadline shall be returned to the sender’s details in the next 24 hours. In implementing return all commission expenses on transfer of electronic units made from funds received from the users. Service is not responsible for any delay in the return, if they arose through no fault of the Service.
4.6. If the amount received is different from Electronic units declared by the User Service may unilaterally terminate the agreement by giving up the execution of the application and return funds received to the sender’s details in the next 24 hours. In implementing return all commission expenses on transfer Electronic units are manufactured from funds received from the users. Service is not responsible for any delay in the return, if they arose through no fault of the Service.
4.7. In case of not sending cash equivalents at user specified information within 24 hours of the start of the contract, in the absence of reasons for the lock Electronic units received the Application User from the Service, the User may request termination of the agreement by canceling their application and return the electronic units in full volume.
4.7.1. The claim for annulment of the application must be performed by the Service only in the event that at the time of receipt of such request the cash equivalent was not sent to the requisites specified by the User.
4.7.2. In case of cancellation requests Returns Electronic units produced by the Service on the sender’s information within 24 hours of receipt of the request for cancellation. Service is not responsible for any delay in the return, if they arose through no fault of the Service.
4.8. Service has the right to bring to fulfillment of the obligations of third-party performers.
4.9. Service has the right to cancel and return to perform operations made by users of electronic unit and / or financial resources c reimbursement commissions Systems of electronic payments without further explanation.
4.10. Service user has the right to refuse further service in the event of a breach by the User of any provision of this Agreement.
4.10.1. In case of cancellation of the Service User from further service, service User shall notify his decision by e-mail or phone call, and then freezes the User’s account and all of the current user requests. Further, service shall return the Electronic units received by the User Application on the sender’s information within 24 hours of the refusal. In implementing return all commission expenses on transfer Electronic units are manufactured from funds received from the users. Service is not responsible for any delay in the return, if they arose through no fault of the Service.
4.10.2. All subsequent applications by the user after a denial of service in the future services to users, automatically freeze. Related Data Orders accounts blocked.
5.1. For operations service receives from the user’s personal data that are Service shall be stored in encrypted form, not to give publicity, not to transfer to third parties, except as described in Sec. 5.4, 5.5 and 6.5 of this Agreement.
5.2. Carrying out all operations with the application, as well as the transfer of personal data from the User to the Service is carried out over an encrypted SSL-channel 256-bit key.
5.3. Service has the right to independently carry out activities to collect additional data about the User by any means, if necessary. All information collected as a result of such activities is not given to publicity, is not transmitted to third parties, except as described in Sec. 5.4, 5.5 and 6.5 of this Agreement.
5.4. Service has the right to transfer personal data and details of the User operations performed by them while maintaining their confidential status of the official written request / court decision / its own initiative (in case of the need for an investigation) to law enforcement agencies, as well as the user to which they belong.
5.5. Service has the right to transfer the details of the operation, and relating to the operation of the User personal data upon official request electronic payment system for internal investigations.
5.6. All collected data about the user, as well as details of the operations performed by them are stored in a database service for five years from the date of implementation of the Service Applications User last.
Policy countering money-laundering and illegal transactions
6.1. In accordance with Trust-Exchange international law adheres to a set of rules and implementing a number of procedures aimed at preventing the use of the Service for the purpose of money-laundering operations, ie actions aimed at a return to economic and financial market money or other securities of illicit origin, representing their acquisition and possession of quite legitimate and normal, as well as carrying out other operations, wearing illegal.
6.2. To prevent the illegal nature of the operations service establishes certain requirements for all applications, create users:
6.2.1. Senders and recipients of payments under the Order should be one and the same person. With the use of the Service is strictly prohibited transfers in favor of third parties.
6.2.2. All contact details are recorded in the User Application, as well as other personal data transmitted by users of the service must be up to date and completely reliable.
6.2.3. It is strictly forbidden the creation of the User Applications using anonymous proxy servers or any other anonymous connections to the Internet.
6.3. To prevent the illegal nature of the operations, service:
– Uses internal system of automated analysis of transactions and user behavior (fraud prevention system), stopping all suspicious transactions Member.
– Adhere to the policy “Know Your Customer”.
– Checks all available means of data provided by the User.
6.4. The Service reserves the right to freeze the account of the User and all of the current user requests prior to receipt from the User copies of documents proving the identity of the User, as well as the origin of Electronic items and other information necessary to verify the transactions made in the following cases:
– If any violation of any of the requirements set forth in item 6.2 of this Agreement.
– When you stop Application Users of the system to prevent fraud.
– If there is reasonable suspicion of the administration of the Service that the user is trying to use the services of the Service to launder money or to conduct any other illegal operations.
In turn, the User is obliged to provide the requested document within 7 business days of receiving a request for its provision, or to request the cancellation of the application.
6.4.1. In case of failure of the user to provide requested documents Service reserves the right to refuse further service user and to take the steps outlined in para. 4.10 of this Agreement.
6.5. The Service reserves the right to refuse further service user and to take the steps outlined in paragraph 4.10 of this agreement, and then transfer all the existing data of the User of the Service, as well as all available information on the operations of the User to law enforcement authorities in cases.:
– Identifying transactions that aim to money laundering, the financing of terrorist organizations, the fraud of any kind, as well as transactions, aimed at carrying out other illegal or improper transactions.
– The emergence of a reasonable suspicion in the Service that provided the document to identify an individual User Account is a fake or invalid.
– Proceeds from the information of authorized bodies of the ineligibility of ownership units or users of electronic funds and / or other information, making it impossible to provide services to users of the service.
– Identify any action or attempt to commit the user’s actions, aimed at providing any negative impact on the software and hardware of the Service.
– Identify any action or attempt to commit the user’s actions aimed at database theft and other tangible and intangible assets of the Service.
– Identify any action or attempt to commit a user action, capable of causing any physical, material and immaterial damage to the Service.
6.6. The Service reserves the right to inspect all the means available to it and any other personal information from users.
limitation of liability
7.1. Service offers its services round the clock and seven days a week and will seek to ensure that the hardware and software system that implements the capabilities of the Service, worked flawlessly.
7.2. The service provides its services on an “as is,” as they are described on the pages of the Service, and does not offer any additional warranty.
7.3. By using the Service, the User agrees that the scope of responsibility of the Service is limited to funds received from the User for the execution of the subject of this agreement, that service does not provide additional guarantees and assumes no additional liability to the User, as well as the user does not bear an additional responsibility to the Service, except as specified in para. 7.9.
7.4. Service will make every effort, but does not guarantee that its services will be available round the clock and every day. Service shall not be liable for damages, lost profits and other costs of the User resulting from inability to gain access to the site and the services of the Service.
7.5. Service shall not be liable for damages, lost profits and other costs of the User resulting from delays, errors or failures in the conduct of bank payments or wire transfers.
7.6. Service shall not be liable for damages, lost profits and other costs of the User resulting from erroneous expectations of users of the Service in relation to tariff rates, the profitability of transactions and other subjective factors.
7.7. In the case of erroneous data in the User information about the details of the payee Service does not bear any responsibility for any adverse consequences or damage arising as a result of this error.
7.8. Using the services of the Service, the User is solely responsible for the payment of taxes in accordance with the tax laws of the country at his place of residence. Service is not a tax agent and will notify the user of any potential tax costs when using the Service.
7.9. User guarantees compensation of losses of the Service (the management company, managers and employees) Where an action or claim, directly or indirectly related to the use of the Service by the User, except for damages caused by the guilty (intentional or careless) activities of the Service.
7.10. User warrants that the owner of or has the eligible basis for the order amounts used in its transactions.
7.11. The user undertakes to refrain from using the Service for fraudulent and illegal activities and agrees that any attempt to exchange fraudulent capital will be prosecuted to the fullest extent of the law. User Actions can be considered illegal under the laws of the country of residence of the User.
7.12. User agrees not to falsify the communication flows associated with operation of the service, not to interfere in its software and / or hardware, as well as not have any other influence that can disrupt the normal operation of the Service, realizing that such actions will have suit on all extent of the law.
7.12.1. In the case of falsification of communication flows, or the provision of any negative impact on the normal operation of the Service software code having direct or indirect relation to the application of the User, pursuant to the application of the Service is suspended, and then taken the steps described in Sec. 6.5 of this Agreement.
7.13. User acknowledges that the content of the website of the Service falls under the protection of property rights protection legislation, intellectual property and copyright. Unauthorized use of this content is illegal.
7.14. Neither the user nor the Service will not be responsible to each other for any delay or failure to perform its obligations arising from the occurrence of force majeure including natural disasters, fire, flood, acts of terrorism, regime change, civil unrest, as well as the non-functioning of electronic payment systems, systems power supply, communication networks and Internet service providers.
7.15. The electronic settlement system and / or the financial institutions are solely responsible for the funds entrusted to them by the User. The service can not be a party in the agreement between the payment system and / or the financial institution and the User and not in any way liable for the misuse or unauthorized use of the possibilities of electronic settlement system of the User, as well as abuse of the User functionality of electronic payment systems. The mutual rights and obligations of the User and the electronic payment system and / or a financial institution regulated by the relevant agreements.
Procedure for making claims and dispute resolution
8.1. Disputes and differences arising within the framework of the provision of services to users of the Service, are resolved through negotiations with the User Administration Service, on the basis of the provisions of this Agreement.
8.1.1. Any claim under this Agreement may be taken by the Service in electronic form by sending a message in fact claims for details (contact page), listed on the Service website.
8.2. In case of failure to resolve emerging issues through negotiation, the dispute shall be resolved in accordance with the legislation in force at the place of registration of the Service.